The corporate world has jumped on the coaching bandwagon and has spent
a lot of money hiring coaches or in having in-house coaches. The money
involved has been very attractive to coaches and many coaches and
coaching businesses have sprung up to meet the demands of corporations.
Unfortunately, the corporations have learned to use the powers of their
lucrative coaching expenditures to demand and get certain concessions
from the people they hire who call themselves coaches.
The most
damaging requirement that most corporations impose is that the coaches
breach the coach/client confidentiality. They require their coaches
report to management or Human Resources what transpires in the coaching
sessions, many times under the guise of progress reports. Or the
corporations insist that the coaches they hire follow predetermined
coaching plans, philosophy, or step-by-step methods. I am not faulting
corporations for using their economic and prestige muscle to impose
their will on their service providers to get what they want. That is
their right. I am more concerned about the many supposed coaches and
coaching groups who accept and follow these corporate demands, under
the guise that they are providing life coaching. I am also concerned
that the many employees of corporations, who were subjected to these
non-coaching efforts, were led to believe they had been coached.
I responded to an article in the Wall Street Journal by Jared Sandberg
that reported the complaints by employees of corporations about the
suppose coaching they received, when in every case the people calling
themselves coaching were not providing life coaching, but were
teaching, consulting or doing whatever the corporations wanted them to
do. But the employees and the article blamed life coaching as the cause
of the problems.
Many corporations have approached us at The Coach Connection
to coach their employees, and the initial talks have given the
corporations strong motivation to consider using TCC. However,
inevitably the corporations have presented their coaching demands and
in all but two cases, they all required TCC Member Coaches and TCC to
breach the confidentiality of the coaching sessions. Most of these
corporations were extremely well known and were proposing some very
lucrative coaching contracts, albeit under their special coaching
conditions. We strongly rejected their demands to provide any
information about what transpired between the TCC member Coach and the
employee clients. Our mission to provide true life coaching and to
totally protect the confidentiality of our clients is ironclad.
Needless to say, we discontinued any further talks with these
corporations, because they demanded that we breach the coach/client
confidentiality of our clients. As a result, we turned down a number of
lucrative corporate coaching contracts.
What is fascinating is that one of corporate executive decision makers
whom we had rejected as a corporate client, and who chose to hire
someone else, because they would breach confidentiality, eventually
returned to TCC to hire a TCC Member Coach executive coach for himself,
BECAUSE TCC and our Member Coaches WOULD NOT breach confidentiality,
and divulge any part of his coaching.
It appeared in many cases that the corporations were more interested in
imposing their will and ways on their employees through outside
coaching and on using the supposed confidentiality of the coaching
process as a means of spying on their employees. They appeared to have
ulterior motives in hiring coaches, and were much less, if at all
interested in gaining the true results from the life coaching process
for which it was designed. We would have no part in this charade.
In fact, we asked several manufacturing corporations how they would
feel if we contracted to buy one of their well known products (a car, a
TV, a computer), then told them how the products were to be built, the
qualifications of the people who assembled the products, and that we
receive timely status reports on the progress of the products we wished
to buy? You would have thought we were invading their company and were
demanding corporate secrets. Yet, that is exactly what they demanded
from TCC, and we asked them why they felt entitled to control our
process the same way. They did not think we were very funny.
One corporate executive did agree in advance to NOT ask for, or receive
any information about the TCC Member Coach or what transpired between
the coach and their employee client as a condition of engaging TCC. TCC
accepted this corporate client, under the explicit requirement that
confidentiality would be totally protected. The employee client reaped
results after completing only one cycle of coaching with the chosen TCC
Member Coach, and the client chose to continue into the next cycle.
Yet, the corporate executive decision maker imposed a new demand on
TCC. He exerted considerable pressure on TCC and his employee/client
that TCC and the TCC Member Coach breach confidentiality by allowing
him to intrude on the process, before he would authorize payments for
continued coaching, even though he knew it would virtually destroy the
results from coaching and even though he had previously agreed not to
break confidentiality. TCC and our TCC Member Coach both refused his
demands flat out, and he ceased paying for the coaching for his
employee, at least with TCC. The employee was so thrilled about the
personal and career progress being made that the employee chose to pay
for continued coaching wit the TCC Member Coach out of the employee’s
own pocket.
It is a very sad commentary that so many so-called coaching groups
gladly meet these unreasonable corporate coaching demands. They appear
to be more interested in reaping financial rewards than in following
the ethics of the life coaching process to protect the full sanctity of
the confidentiality between a coach and a client. Unfortunately, the so
called coaching performed by these groups that comply with the many
coach destroying demands of the corporate executives is rarely
coaching. The article by Jared Sandberg and others like it exposes the
problems these corporations cause by imposing their non-coaching
demands. If you have received any form of so called “coaching” that was
paid for by a corporation, I caution you that you probably did not
experience true life coaching. I do not know what it was, but it was
most likely not any form of life coaching.
We hope that you will consider giving real life coaching a try where
you will experience the security and relief of total confidentiality.The
corporate world has jumped on the coaching bandwagon and has spent a
lot of money hiring coaches or in having in-house coaches. The money
involved has been very attractive to coaches and many coaches and
coaching businesses have sprung up to meet the demands of corporations.
Unfortunately, the corporations have learned to use the powers of their
lucrative coaching expenditures to demand and get certain concessions
from the people they hire who call themselves coaches. The most damaging
requirement that most corporations impose is that the coaches breach
the coach/client confidentiality. They require their coaches report to
management or Human Resources what transpires in the coaching sessions,
many times under the guise of progress reports. Or the corporations
insist that the coaches they hire follow predetermined coaching plans,
philosophy, or step-by-step methods. I am not faulting corporations for
using their economic and prestige muscle to impose their will on their
service providers to get what they want. That is their right. I am more
concerned about the many supposed coaches and coaching groups who
accept and follow these corporate demands, under the guise that they
are providing life coaching. I am also concerned that the many
employees of corporations, who were subjected to these non-coaching
efforts, were led to believe they had been coached.
I responded to an article in the Wall Street Journal by Jared Sandberg
that reported the complaints by employees of corporations about the
suppose coaching they received, when in every case the people calling
themselves coaching were not providing life coaching, but were
teaching, consulting or doing whatever the corporations wanted them to
do. But the employees and the article blamed life coaching as the cause
of the problems.
Many corporations have approached us at The Coach Connection
to coach their employees, and the initial talks have given the
corporations strong motivation to consider using TCC. However,
inevitably the corporations have presented their coaching demands and
in all but two cases, they all required TCC Member Coaches and TCC to
breach the confidentiality of the coaching sessions. Most of these
corporations were extremely well known and were proposing some very
lucrative coaching contracts, albeit under their special coaching
conditions. We strongly rejected their demands to provide any
information about what transpired between the TCC member Coach and the
employee clients. Our mission to provide true life coaching and to
totally protect the confidentiality of our clients is ironclad.
Needless to say, we discontinued any further talks with these
corporations, because they demanded that we breach the coach/client
confidentiality of our clients. As a result, we turned down a number of
lucrative corporate coaching contracts.
What is fascinating is that one of corporate executive decision makers
whom we had rejected as a corporate client, and who chose to hire
someone else, because they would breach confidentiality, eventually
returned to TCC to hire a TCC Member Coach executive coach for himself,
BECAUSE TCC and our Member Coaches WOULD NOT breach confidentiality,
and divulge any part of his coaching.
It appeared in many cases that the corporations were more interested in
imposing their will and ways on their employees through outside
coaching and on using the supposed confidentiality of the coaching
process as a means of spying on their employees. They appeared to have
ulterior motives in hiring coaches, and were much less, if at all
interested in gaining the true results from the life coaching process
for which it was designed. We would have no part in this charade.
In fact, we asked several manufacturing corporations how they would
feel if we contracted to buy one of their well known products (a car, a
TV, a computer), then told them how the products were to be built, the
qualifications of the people who assembled the products, and that we
receive timely status reports on the progress of the products we wished
to buy? You would have thought we were invading their company and were
demanding corporate secrets. Yet, that is exactly what they demanded
from TCC, and we asked them why they felt entitled to control our
process the same way. They did not think we were very funny.
One corporate executive did agree in advance to NOT ask for, or receive
any information about the TCC Member Coach or what transpired between
the coach and their employee client as a condition of engaging TCC. TCC
accepted this corporate client, under the explicit requirement that
confidentiality would be totally protected. The employee client reaped
results after completing only one cycle of coaching with the chosen TCC
Member Coach, and the client chose to continue into the next cycle.
Yet, the corporate executive decision maker imposed a new demand on
TCC. He exerted considerable pressure on TCC and his employee/client
that TCC and the TCC Member Coach breach confidentiality by allowing
him to intrude on the process, before he would authorize payments for
continued coaching, even though he knew it would virtually destroy the
results from coaching and even though he had previously agreed not to
break confidentiality. TCC and our TCC Member Coach both refused his
demands flat out, and he ceased paying for the coaching for his
employee, at least with TCC. The employee was so thrilled about the
personal and career progress being made that the employee chose to pay
for continued coaching wit the TCC Member Coach out of the employee’s
own pocket.
It is a very sad commentary that so many so-called coaching groups
gladly meet these unreasonable corporate coaching demands. They appear
to be more interested in reaping financial rewards than in following
the ethics of the life coaching process to protect the full sanctity of
the confidentiality between a coach and a client. Unfortunately, the so
called coaching performed by these groups that comply with the many
coach destroying demands of the corporate executives is rarely
coaching. The article by Jared Sandberg and others like it exposes the
problems these corporations cause by imposing their non-coaching
demands. If you have received any form of so called “coaching” that was
paid for by a corporation, I caution you that you probably did not
experience true life coaching. I do not know what it was, but it was
most likely not any form of life coaching.
We hope that you will consider giving real life coaching a try where
you will experience the security and relief of total confidentiality.
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How Corporations Alter and Destroy the Life Coaching Process
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The Coach Connection Blog was judged as the top-rated coaching blog by a panel of experts working in conjunction with Peer Resources (See Peer Bulletin No. 154 (July 1, 2007) ISSN: 1488-6774. Judges described this blog as "tackling difficult and controversial topics, providing a wide-ranging and creative focus on coaching, and sharing practical advice to strengthen coaching practice."
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